Order Lane
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To create order lanes that filter and sort orders for particular Open Order Screens:
From the Open Order Lanes homepage, select New Lane.
From the Lane Type dropdown, select Order Lane.
From the Create Lane window, select Continue.
From the menu pane on the left, select a page and define the respective settings.
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From the General page of Order Lanes, define general settings about the order lane, including its name and description:
Setting | Description |
|---|---|
Name | Name to display in order lane header |
Description | Describe the order lane including the content it displays |
Display Name | Name to display at Service Points |
Lane Type | Identify the lane type: Order Lane or Vehicle Lane. |
Online Order Status | Toggle Yes to display the Online Ordering status in lane header. Recommended for lanes dedicated to Online Orders. |
Show Parked Separately | Toggle On to display Parked orders in a separate section in Open Orders view. |
Order Card Type | Select order card template types for this order lane. To define custom cards, see Order Cards. |
Show Accent Color | Toggle Yes to highlight the order destination in this lane with the Accent Color. |
Show Camera Image | Toggle Yes to display the vehicle/customer image for orders in order lane. |
Create Orders From Lane
Toggle Allow Order Creation to Yes to include the New Order shortcut in this lane.
From the Default Destination dropdown, select the default order destination to assign to a new order that is created with the shortcut.
If an order destination is NOT selected, the default destination defined for the terminal scheme is used.
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From the Lane Filters page of Order Lanes, identify the content to display in the Order Lane.
From the Configuration Type dropdown, select a filter type.
Basic
To define a basic order filter:
From the Filter section, select Add Filter.
From the Filter Key dropdown, select an order property to filter.
From the Condition dropdown, select a condition for the filter key.
From the Values list, select the filter key value.
Select Add.
Basic filter examples:
Example | Description |
|---|---|
Terminal Is Not Reg1 | Orders entered at Reg1 are not displayed. |
Destination Is Carry Out | Only Carry Out orders are displayed. |
Origin Is Not Kiosk | Orders from the Kiosk are not displayed. |
Advanced
To define an advanced order filter:
From the Add Key dropdown, select an order property to filter.
From the second dropdown, select a condition for the filter key.
From the Select Key Value dropdown, select the filter key value.
Select Add.
Use the AND, OR, and () controls to the right of the Add button to define relationships between multiple order filters.
Advanced filter examples:
Example | Description |
|---|---|
Terminal Is Reg1 AND Destination Is Carry Out | Only Carry Out orders entered at Reg1 are displayed. |
Payment Status Is Paid OR Payment Status Is Awaiting Tip | Only Paid or Awaiting Tip orders are displayed. |
Order Source Is Not Mobile App AND Destination Is Not Eat In | Orders from any Order Source other than Mobile App for any order destination other than Eat In are displayed. |
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From the Sorting Rules page of Order Lanes, define how to sort orders in the Order Lane:
From the Sorting Rules section, select Add Sort Rule.
From the Key dropdown, select an order property to sort.
From the Direction dropdown, select the sorting direction for the selected key.
Ascending - Sort the key alphabetically from A-Z.
Descending - Sort the key alphabetically from Z-A.
From the lower-right of the Add Sort Rules window, select Apply.
Select and drag the control to the left of the rules to sort them from highest-to-lowest (where the rule at the top has the highest rank).
From the upper-right, select Save.
General
→ → → → → →
From the General page of Order Lanes, define general settings about the order lane, including its name and description:
Setting | Description |
|---|---|
Name | Name to display in order lane header |
Description | Describe the order lane including the content it displays |
Display Name | Name to display at Service Points |
Lane Type | Identify the lane type: Order Lane or Vehicle Lane. |
Online Order Status | Toggle Yes to display the Online Ordering status in lane header. Recommended for lanes dedicated to Online Orders. |
Show Parked Separately | Toggle On to display Parked orders in a separate section in Open Orders view. |
Order Card Type | Select order card template types for this order lane. To define custom cards, see Order Cards. |
Show Accent Color | Toggle Yes to highlight the order destination in this lane with the Accent Color. |
Show Camera Image | Toggle Yes to display the vehicle/customer image for orders in order lane. |
Create Orders From Lane
Toggle Allow Order Creation to Yes to include the New Order shortcut in this lane.
From the Default Destination dropdown, select the default order destination to assign to a new order that is created with the shortcut.
If an order destination is NOT selected, the default destination defined for the terminal scheme is used.
Lane Filters
→ → → → → →
From the Lane Filters page of Order Lanes, identify the content to display in the Order Lane.
From the Configuration Type dropdown, select a filter type.
Basic
To define a basic order filter:
From the Filter section, select Add Filter.
From the Filter Key dropdown, select an order property to filter.
From the Condition dropdown, select a condition for the filter key.
From the Values list, select the filter key value.
Select Add.
Basic filter examples:
Example | Description |
|---|---|
Terminal Is Not Reg1 | Orders entered at Reg1 are not displayed. |
Destination Is Carry Out | Only Carry Out orders are displayed. |
Origin Is Not Kiosk | Orders from the Kiosk are not displayed. |
Advanced
To define an advanced order filter:
From the Add Key dropdown, select an order property to filter.
From the second dropdown, select a condition for the filter key.
From the Select Key Value dropdown, select the filter key value.
Select Add.
Use the AND, OR, and () controls to the right of the Add button to define relationships between multiple order filters.
Advanced filter examples:
Example | Description |
|---|---|
Terminal Is Reg1 AND Destination Is Carry Out | Only Carry Out orders entered at Reg1 are displayed. |
Payment Status Is Paid OR Payment Status Is Awaiting Tip | Only Paid or Awaiting Tip orders are displayed. |
Order Source Is Not Mobile App AND Destination Is Not Eat In | Orders from any Order Source other than Mobile App for any order destination other than Eat In are displayed. |
Sorting Rules
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From the Sorting Rules page of Order Lanes, define how to sort orders in the Order Lane:
From the Sorting Rules section, select Add Sort Rule.
From the Key dropdown, select an order property to sort.
From the Direction dropdown, select the sorting direction for the selected key.
Ascending - Sort the key alphabetically from A-Z.
Descending - Sort the key alphabetically from Z-A.
From the lower-right of the Add Sort Rules window, select Apply.
Select and drag the control to the left of the rules to sort them from highest-to-lowest (where the rule at the top has the highest rank).
From the upper-right, select Save.